Welcome to our Information Hub

Use RACDV’s Info Hub to search and find out about local services for older people. Either a) use the pink search box above or b) click on one of the local areas listed or c) click on the alphabetical list below.

If you think there is a service we should list, or an entry that requires updating, please send details by email to infohub@racdv.org.uk or calling 01322 668106.
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RACDV has provided the Information Hub to help you find relevant services. The inclusion of an entry for an organisation does not imply a recommendation by RACDV. Please satisfy yourself  that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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All A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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Age UK North West Kent – Community Bathing Service (Dartford)

"We can, in the privacy of your own home, or at one of our day centres help you to take an assisted bath, shower or a full body wash. We can also shampoo and towel dry your hair. Unfortunately we are not able to blow dry your hair."

Opening Hours Monday-Friday (Except Public Holidays) Address Meadowside Day Centre, Meadowside, Dartford, Kent | DA1 2RZ Phone 01474 564898/ 01474 567131
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/community-bathing-service/

Age UK North West Kent – Community Bathing Service (Gravesend)

"We can, in the privacy of your own home, or at one of our day centres help you to take an assisted bath, shower or a full body wash. We can also shampoo and towel dry your hair. Unfortunately we are not able to blow dry your hair."

Opening Hours Monday-Friday (Except Public Holidays) Address Community Services, Fleming Resource Centre, Clarence Row, Gravesend, Kent | DA12 1HJ Phone 01474 564898/ 01474 567131
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/community-bathing-service/

Age UK North West Kent – Simply Nails

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Toenail cutting or fingernail cutting £16.50 at home* or £12.00 at the Gravesend Health Suite

Both together £ 20.00 (at home*) £15.00 (Gravesend Health Suite)

* Within Dartford and Gravesham Borough Councils and some Northern Parishes of Sevenoaks District including Swanley and South Darenth.

Opening Hours Monday-Friday (Except Public Holidays) Address Community Services, Fleming Resource Centre, Clarence Row, Gravesend, Kent | DA1 1HJ Phone 01474 564898/ 01474 567131
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/simply-nails/

Age UK North West Kent – Fresh Meals Service

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“We supply meals to hundreds of households across North West Kent including the Boroughs of Gravesham, Dartford and parts of North Sevenoaks and Swanley.”

"We can provide a freshly cooked and hot two course mid-day meal to anyone who needs one with ingredients sourced from local suppliers. This is not frozen 'Meals-on-Wheels' food that has to be re-heated either in a vehicle, microwave or the oven, but a freshly cooked service brought to your door ready to serve."

Opening Hours "mid-day" meals delivered 7 days a week, 365 days of the year Address The Fleming Resource Centre, Clarence Row, Gravesend, Kent | DA12 1HJ Phone 01474 350525
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/five-star---fresh-meals-service/

Age UK North West Kent – Home Support Services

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Services offered include:
"Someone to take you shopping so that you can browse yourself
An accompanied visit to the theatre, cinema or a restaurant
Assistance with going to the bank, your GP or the hospital
Taking you to visit friends and family
Befriending
Gardening or repairs
Light domestic or deep cleaning
'Home from Hospital' support. Settling you back home safely.
n.b. Decorating and DIY is subject to suitably experienced staff availability."

Address The Fleming Resource Centre, Clarence Row, Gravesend, Kent | DA12 1HJ Phone 01474 350525
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/community-services/

Alzheimer’s & Dementia Support Services (ADSS) – 24-Hour Kent Dementia Help Line

"We provide services in the Dartford, Gravesham & Swanley areas"

Information and support for people with dementia and their carers. “Between 9am-5pm Monday – Friday, we offer help & support, or discuss any concerns that callers may have. We can send out literature, can source information, make calls on their behalf and call back with the information requested. Outside of these hours we are there to listen and offer emotional support. We understand the difficulties that people may be experiencing and never judge. During this time the service is anonymous and confidential.”

Opening Hours Monday-Friday 9.00am-5.00pm/24hr Address Safeharbour, Coldharbour Road, Northfleet, Kent | DA11 8AE Phone 0800 500 3014
Email helpline@alz-dem.org
Website www.alz-dem.org/info-and-advice/kent-dementia-helpline/

Alzheimer’s & Dementia Support Services (ADSS) – Garden Lodge Day Care

A warm and welcoming Day Care setting for people living with Dementia. Lunch is provided. £35 per day. Escorted transport service is available for £9.

ADSS recommends contacting them initially as then they can explain criteria, how they help, other services that may be appropriate etc.

Opening Hours Monday-Saturday 10.00am-3.00pm Address Dene Holm House, Dean Holm Road, Northfleet, Kent | DA11 8JY Phone 01474 533990
Email lynne.lidstone@alz-dem.org
Website www.alz-dem.org/our-services/gardenlodge-daycare/

Alzheimer’s & Dementia Support Services (ADSS) – Memory Café (Dartford)

"This free service offers entertainment, refreshments and advice in a relaxed and informal setting, providing an opportunity to socialise with like-minded people, enjoy a cup of tea and learn about support that is available."

ADSS recommends contacting them initially as then they can explain criteria, how they help, other services that may be appropriate etc.

Opening Hours 3rd Wednesday of each month. 10.00am-12noon Address The Meeting Place, The Orchard Centre, Dartford, Kent | DA1 1DU Phone 01474 533990 Website www.alz-dem.org

Alzheimer’s & Dementia Support Services (ADSS) – Peer Support Group (Dartford)

"This group meet twice a month for two hours with the purpose of helping people recently diagnosed with dementia deal with emotional and practical issues in a safe, supportive atmosphere."

ADSS recommends contacting them initially as then they can explain criteria, how they help, other services that may be appropriate etc.

Address | Phone 01474 533990
Email info@alz-dem.org
Website www.alz-dem.org/our-services/support-for-people-with-memory-problems/peer-support-groups-for-people-with-dementia/

Alzheimer’s & Dementia Support Services (ADSS) – Carers Learning Groups

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"The ‘Carers Learning Group’ is an educational programme for family carers of people with dementia.

It comprises of four, 3 hr weekly sessions and is designed to give carers a better understanding of the dementia, how to communicate with the person they care for and how to manage their relationship with their loved one as the dementia progresses.

The course is facilitated by two staff members and equips carers with strategies for dealing with situations they may find challenging."

Address | Phone 01474 533990
Email lesley.knight@alz-dem.org
Website www.alz-dem.org/our-services/carer-and-family-support/

Alzheimer’s & Dementia Support Services (ADSS) – Support At Home

"We provide services in the Dartford, Gravesham & Swanley areas".

A specialist support service offering one-to-one support for people in their own homes.

The Support at Home service is provided by staff who have been trained in Dementia care and understand how important it is for everyone to maintain their independence.

Support Workers can accompany on outings, shopping, or visits; help to manage bills and correspondence or help with any activities.

The service is available for a minimum of 2 hours a week or as long as required.

See also Alzheimer’s & Dementia Support Services (ADSS) - Support At Home Plus

Opening Hours Monday-Sunday 7.00am-10.00pm Address | Phone 01474 533990
Email info@alz-dem.org
Website www.alz-dem.org/our-services/care-in-the-home-services/

Alzheimer’s & Dementia Support Services (ADSS) – Support At Home Plus

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"We provide services in the Dartford, Gravesham & Swanley areas."

"This service was launched in May 2011 offering a domiciliary service (personal care) to clients in their own homes.

In addition to assistance with washing, dressing and medication we can also offer help with household tasks such as preparation of meals and drinks plus emotional support.

Each client is assigned a small team of trained care workers, one or two of whom will be the client’s main care workers.

The service is for a minimum of one hour in order to deliver an unhurried quality visit."

See also Alzheimer’s & Dementia Support Services (ADSS) - Support At Home

Opening Hours Monday-Sunday 7.00am-10.00pm Address | Phone 01474 533990
Email info@alz-dem.org
Website www.alz-dem.org/our-services/care-in-the-home-services/

Alzheimer’s & Dementia Support Services (ADSS) – Monday Club

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"The club is for people in the early stages of dementia.

Club members make their own choices and decisions, supported, where appropriate, by a staff team trained in Dementia support.

The members choose what they want to do and where they want to go - these choices can range from inviting guest speakers to visiting places of interest - shops, lunches out or even a visit to the pub or coffee shop - basically wherever their interests lie.

Transport is available."

ADSS recommends contacting them initially as then they can explain criteria, how they help, other services that may be appropriate etc.

Opening Hours Mondays 10.00am-3.00pm Address Safeharbour, Coldharbour Road, Northfleet, Kent | DA11 8AE Phone 01474 533990
Email info@alz-dem.org
Website www.alz-dem.org/our-services/monday-club/

Carers First – Carers’ Hub

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Serves Kent.

If you look after a relative or friend who due to ill health, physical or mental illness, disability, frailty or addiction cannot manage without your support then you are a carer,
Carers First is and independent, charitable organisation supporting and helping carers, within the areas it covers, with...
Information and advice, Emotional support, Support with benefits, Carers Assessments, Training ... and much more.

See also Carers First - Kent Carers' Emergency Card

Opening Hours Telephone support service Monday-Thursday 9.00am-5.00pm, Friday 9.00am-4.30pm Address Michael Gill Building, Tolgate Lane, Strood, Kent | ME2 4TG Phone 0300 303 1555
Email info@carersfirst.org.uk
Website www.carersfirst.org.uk/?Adult_Services_-_Kent

Carers First – Kent Carers’ Emergency Card

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One of the main concerns that carers tell us they have, is when leaving the person they look after, what would happen if they were taken ill or involved in an accident.

Carers are issued with a credit card sized card. The carer carries it at all times, so that it can be used as an instant source of identification in case of accident or sudden illness.

The card does not have any personal details on it, only a unique registration number and the telephone number of the central help line.
In an emergency situation anyone can telephone the number on the card and quote the unique registration number printed on the card. The contact centre uses the registration number to easily access the carers pre-arranged emergency plan and puts it into action.

This is a free service.

Opening Hours Monday-Sunday 24 hours Address Michael Gill Building, Tolgate Lane, Strood, Kent | ME2 4TG Phone 0300 303 1555
Get in Touch www.kentcarersemergencycard.org.uk/carersfirst_contact.asp
Website www.kentcarersemergencycard.org.uk

Citizens Advice in North & West Kent – Dartford

"We run a drop in service on Monday, Wednesday and Thursday. Entrance through the cafe at the end of Dartford High Street, by the Holy Trinity Church."

Opening Hours Mondays, Wednesdays, Thursdays 10.00am-3.00pm (face-to-face drop-in) Address Cafe, Holy Trinity Church, High Street, Dartford, Kent | DA1 1DE Phone Adviceline 0300 330 9001 10.00am-3.00pm Monday-Friday Website www.citizensadvice.org.uk/local/north-west-kent/contact-us/?serialnumber=100735

Council For Voluntary Service North West Kent (CVSNWK) – Handyman and Garden

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"The service operates in Dartford, Swanley, Gravesend and surrounding villages.".

"The Handyman and Garden service is available for clients and the wider community. It comprises of a general gardening tidying service including anything from weeding and grass mowing and planting. The handyman service covers a wide range of DIY Job’s. We do not do Plumbing or electrical work."

Address Northfleet Veterans Club, The Hill , Northfleet, Kent | DA11 9EU Phone 01474 362475 / 01474 355280
Email nat.hss@cvsnwk.org
Get in Touch www.cvsnwk.org/2/index.php/contact/
Website www.cvsnwk.org/2/index.php/services/home-support-scheme/

Council For Voluntary Service North West Kent (CVSNWK) – Home Support Scheme (HSS)

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"The Home Support Scheme was started in 1989 to provide a caring, supportive, low-cost service for elderly and disabled people in the local area, enabling them to stay in their own homes as long as they wish....The Home Support Scheme offers a range of services which includes household cleaning, shopping, washing/ironing, preparation of light snacks to the elderly and disabled. This service helps people to remain living independently in their own homes."

Opening Hours 8.00am-4.00pm for General Service Address Northfleet Veterans Club, The Hill , Northfleet, Kent | DA11 9EU Phone 01474 362475 / 01474 355280
Email sue.hss@cvsnwk.org or nat.hss@cvsnwk.org
Get in Touch www.cvsnwk.org/2/index.php/contact/
Website www.cvsnwk.org/2/index.php/services/home-support-scheme/

Dartford Active Retirement Association (DARTARA)

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"At the meeting we have a guest entertainer or speaker, we also organise holidays and day trips out as well as activities including theatre trips, curling, short mat bowls, indoor games, coffee and cake afternoons with a quiz and an art group."

Opening Hours 2nd Thursday of each month 2.00pm-4.00pm Address Fleetdown Community Centre, Swaledale Road, Dartford, Kent | DA2 6JZ Phone Chairman - Henry Warman on 01322 224469 or Secretary - Maureen Dixon-Jones on 01322 383337

DementiaUK – Advice Line

Dementia UK runs a national helpline and email service Admiral Nursing Direct. It is staffed by highly experienced Admiral Nurses and is for family and professional carers, people with dementia and those who are concerned about their memory.

Opening Hours 7 days a week 9.00am-5.00pm, also Wednesday and Thursday 6.00pm-9.00pm. Address | Phone 0800 888 6678
Email info@dementiauk.org
Website www.dementiauk.org

Family Mosaic – Handyperson Enablement Service

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Clients must be chronically sick or disabled and live within the Dartford Borough Council area.

Free service provided in partnership with Dartford Borough Council.
Practical support to get you discharged from hospital quicker and prevent you entering hospital in the first place.
Referrals only directly from health or social care colleagues and local authorities.

Address | Phone 0800 028 3172 (Option 4)
Email infoIHA@familymosaic.co.uk
Website www.fmcareandsupport.co.uk

Fitter, Stronger – 60+ Fitness Class (Longfield)

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Improve energy and tone muscles. All abilities welcome. Starts 28th September. £8 per session.

See www.facebook.com/LongfieldHardware 17th September 2017.

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Opening Hours Thursdays 1.00pm Address Tuppence House, Brickfield Farm Close, Longfield, Dartford, Kent | DA3 7PJ Phone Paula Kerr: 07759 446214
Get in Touch www.fitterstronger.org/contact/
Website www.fitterstronger.org

G4S – Patient Transport Service

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This non-emergency patient transport service is for people whose health means they cannot get to or from their NHS appointment in any other way is provided by G4S working in partnership with NHS in Kent and Medway.

To find out if you’re eligible for patient transport or book an appointment by calling the freephone G4S bookings line on 08000 96 02 11 (open 24 hours a day).

G4S staff have details of alternative services for patients who are not eligible, including volunteer driver schemes.

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address Kent and Medway PTS Contract, Swift House, 18 Hoffmanns Way, Chelmsford, Essex | CM1 1GU Phone 08000 96 02 11
Email km.pts1@nhs.net
Website www.km-pts.co.uk/contact/default.aspx

Hi Kent – Maidstone (Head Office)

"Hi Kent is the LOCAL registered charity for deaf and hard of hearing people."
It offers NHS Hearing Aid Maintenance Clinics at various locations, lip-reading and BSL courses and sells a range of assistive equipment.

Opening Hours Monday-Friday 9.00am-5.00pm Address 18 Brewer Street, Maidstone, Kent | ME14 1RU Phone 01622 691151
Phone (for hearing impaired) SMS: 07795 951466
Get in Touch www.hikent.org.uk/contact-us/
Website www.hikent.org.uk

Hi Kent – Longfield

Free of charge NHS hearing aid maintenance including batteries

Opening Hours 2nd and last Friday of each month (not last Friday in December). 10.30am-11.30am Address Longfield Country Market, New Barn Community Hall, Fawkham Valley Road, Longfield, Kent | DA3 7QJ Phone 01622 691151
Phone (for hearing impaired) SMS: 07795 951466
Get in Touch www.hikent.org.uk/contact-us/
Website www.hikent.org.uk

Home Instead Senior Care / Shoreham Home Care Services Limited

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Shoreham Home Care Services Limited is a Home Instead Senior Care franchise.

Supports people people living in Shoreham, and the surrounding towns and villages in West Kent, to help them remain independent in their own homes.

Services range from companionship (such engaging in hobbies or a trip to the local shop), to home help (such as meal preparation or light house keeping), personal care or specialist dementia support.

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The inclusion of an entry for an external organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address Polhill Business Centre, London Road, Halstead, Kent | TN14 7AA Phone 01959 546 228
Email info.shoreham@homeinstead.co.uk
Get in Touch www.homeinstead.co.uk/shoreham/Contact_Us.do
Website www.homeinstead.co.uk/shoreham

Imago – Kent Care Navigator Service

Kent Care Navigators offer free and impartial information, advice and guidance to help people to get the community support services they need. Care Navigators act as advocates for the individual, their family and carers, signposting them to health and community services and assisting them to find the right service to meet their personal needs and aspirations.

Once options have been discussed with individuals and their families, introductions are made to other services and organisations who can provide support.

Referral to the service is usually through Health and Social Care Professionals and Community organisations. Self referrals are also welcome.

Address | Phone 0300 011 1965
Email carenavigator@imago.community

Kent CC – Bus Passes

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Apply for an older person's England National Concessionary Travel Scheme (ENCTS) bus pass or disabled person's pass. Find out if you can get one, what to send and when you can use it.

Opening Hours Monday-Friday 9.00am-5.00pm Address ENCTS, Invicta House, Maidstone, Kent | ME14 1XX Phone 03000 41 83 83
Email buspass@kent.gov.uk
Website www.kent.gov.uk/roads-and-travel/travelling-around-kent/bus-travel/bus-passes#

Kent CC / Apetito – Meal Delivery Service

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"A meal delivery service is delivered in Kent by Apetito services. Meals can be booked for short periods or longer term. Apetito offers a wide selection of nutritious meals and desserts 7 days a week, 365 days a year to suit a variety of dietary requirements. Hot meals can be delivered between 11am and 2pm."

For further information about Apetito see www.apetito.co.uk/our-services/home-delivery-services/hot/

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Opening Hours Meals delivered 7 days a week, 365 days a year. 11.00am-2.00pm Address | Phone 01634 242043
Email kent.office@apetito.co.uk
Website www.kent.gov.uk/social-care-and-health/care-and-support/care-and-support-at-home/get-meals-at-home

Kent County Council – Registration Of Deaths (Swanley)

Address | Phone 03000 415151 to make an appointment. Website www.kent.gov.uk/births-ceremonies-and-deaths/deaths

Kent Fire And Rescue Service (KFRS) – Safety Advice & Smoke Alarms

"We will carry out a visit to those who are vulnerable, suffer from a disability or poor mobility, are over the age of 70 or have children under the age of 5."

"We provide a Home and Safety visit to vulnerable people and those that meet the criteria to qualify for a visit. The purpose of the visit being to offer fire safety advice to consider around the home, discuss escape plans and ensure that you have working smoke alarms fitted where they will be most effective. If necessary we will also provide and install long-life battery smoke alarms free of charge as well as night cover alarms for those who are hard of hearing. We also have a range of other risk reduction measures that can be supplied as necessary."


Address | Phone 0800 923 7000
Email home@kent.fire-uk.org
Website www.kent.fire-uk.org/your-safety/home-safety/

National Express – Disabled Coachcard

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"Discounted coach travel for registered disabled customers
If you're registered disabled and love exploring the British Isles, then our Disabled Coachcard offers a great way to save 1/3 on standard fares to hundreds of UK towns, cities and airports.
So whether you're looking to take a weekend city break to London or jet off to warmer climates from a UK airport, our Disabled Coachcard allows you to travel for a fraction of the original price."

£10 per year + £2 p&p

Opening Hours Monday-Sunday 8.00am-10.00pm Address National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham | B5 6DD Phone 0871 781 8181 (Premium Rate!)
Get in Touch www.nationalexpress.com/help-and-advice/contact-us.aspx
Website www.nationalexpress.com/offers/coachcards/disabled-coachcard.aspx

National Express – Senior Coachcard

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"Year-round savings
If you're 60 or over and love visiting family and friends or taking day trips and short breaks, our Senior Coachcard offers a great way to save 1/3 on standard fares to hundreds of towns, cities and airports across the UK.

Plus - it's now bigger and better than ever, with our £15 day-return on Tuesdays offer."

£10 per year + £2 p&p

Opening Hours Monday-Sunday 8.00am-10.00pm Address National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham | B5 6DD Phone 0871 781 8181 (Premium Rate!)
Get in Touch www.nationalexpress.com/help-and-advice/contact-us.aspx
Website www.nationalexpress.com/offers/coachcards/senior-coachcard.aspx

National Rail – Disabled Persons Railcard

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"If you have a disability that makes travelling by train difficult, you may qualify for a Disabled Persons Railcard". Note being a hearing aid user qualifies as a disability.
1/3 off rail fares across Britain for you and a friend. 1-year Railcard £20. 3-year Railcard £54

Opening Hours Mon-Sun 7.00am-10.00pm Address National Railcards, PO Box 6613, Arbroath | DD11 9AN Phone 0345 605 0525
Phone (for hearing impaired) Minicom/TextPhone 0345 601 0132
Email disability@raildeliverygroup.com
Website www.railcard.co.uk

National Rail – Senior Railcard

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Cards allowing purchase of rail tickets at discounted prices by persons 60 or over. Note people aged 60 or over with disabilities (which includes hearing aid users) should buy the Disabled Persons Card as it is cheaper, does not have the same time restrictions and allows a companion to also travel at a reduced price.

1-year Railcard £30. 3-year Railcard £70

Opening Hours Mon-Sun 7.00am-10.00pm Address National Railcards, PO Box 6616, Arbroath | DD11 9AR Phone 0345 3000 250
Email railcardhelp@railcards-online.co.uk
Website www.railcard.co.uk

NHS – Services In Kent & Medway

Website and app to direct you to the appropriate NHS service.

Opening Hours 24 hrs a day, 365 days a year Address | Phone 111
Phone (for hearing impaired) TextPhone 18001 111 (for non urgent advice)
Website kent.healthhelpnow.nhs.uk/health-help/services/14

North West Kent Volunteer Centre (NWKVC) – Befriending

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One to one support for older people who are socially isolated with weekly visits from a volunteer Befriender. This helps promote confidence, independence and well-being. The Befriending Service is for those who are:

· Adults over 60 years old or with a disability
· Resident in the Boroughs of Dartford and Gravesham or the Northern Parishes of Sevenoaks District including Swanley and the surrounding villages.
· Living in isolated circumstances or have little social contact.

Address | Phone 01322 272476
Get in Touch www.nwkvolunteers.org.uk/contact-us/
Website www.nwkvolunteers.org.uk/befriending/

Oakhouse Foods

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This company is mentioned on the Kent CC website as one that supplies frozen meals for the customer to cook.
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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address Oakhouse Foods Ltd, Melksham, Wiltshire | SN12 8BU Phone 0333 370 6700
Get in Touch www.oakhousefoods.co.uk/contacts
Website www.oakhousefoods.co.uk

Royal National Institute of Blind People (RNIB) – Online Today

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"The internet is transforming the way we live our lives. From how we shop, communicate with people and find out what's happening around the world and in our community, to how we read books, listen to music and book our favourite restaurant."

"We offer one to one support in the comfort of your home. Our team of expert volunteers, ... help anyone affected by sight or hearing loss to get online."

Address | Phone 0303 123 9999
Email onlinetoday@rnib.org.uk
Get in Touch www.rnib.force.com/customerrequest
Website www.rnib.org.uk/online-today

Rural Age Concern Darent Valley (RACDV) – The Cottage Day Centre

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Hot lunches, activities and services.

Opening Hours Monday-Friday Address The Cottage Day Centre, 100 Brands Hatch Park, Scratchers Lane, Fawkham, Kent | DA3 8PU Phone 01474 879473 (Pat Benmore)
Email cottagesuper@racdv.org.uk
Website www.racdv.org.uk/cottage-day-centre/

The Good Care Group – Live-In Care

The Good Care Group provides permanent and respite live-in care services across Kent to people living with dementia.

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address | Phone 01732 386 457 from landline / 0333 1307 611 from mobile
Email enquiries@thegoodcaregroup.com
Get in Touch www.thegoodcaregroup.com/enquire-now/
Website www.thegoodcaregroup.com/live-in-care/kent

Welbeing – Lifeline Personal Alarms

"Lifeline Personal Alarm is a quick and simple way of getting help at the press of a button if you have an accident or emergency in your home. You may be unable to get to the phone, for instance after falling or because you feel ill. We provide a 24-hour, 365-day monitoring service giving you the freedom to live your life independently knowing that you can obtain assistance when you need it."

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Opening Hours Monday-Sunday 24 hours Address 3-4 Technology Business Park, Moy Ave, Eastbourne East Sussex | BN22 8LD Phone 01323 644422
Email info@welbeing.org.uk
Website www.welbeing.org.uk

Wiltshire Farm Foods

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This company is mentioned on the Kent CC website as one that supplies frozen meals for the customer to cook.

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address Canal Road, Trowbridge, Wiltshire | BA14 8RJ Phone 0800 077 3100
Get in Touch www.wiltshirefarmfoods.com/contact-us
Website www.wiltshirefarmfoods.com

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Age UK North West Kent – Community Bathing Service (Dartford)

"We can, in the privacy of your own home, or at one of our day centres help you to take an assisted bath, shower or a full body wash. We can also shampoo and towel dry your hair. Unfortunately we are not able to blow dry your hair."

Opening Hours Monday-Friday (Except Public Holidays) Address Meadowside Day Centre, Meadowside, Dartford, Kent | DA1 2RZ Phone 01474 564898/ 01474 567131
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/community-bathing-service/

Age UK North West Kent – Community Bathing Service (Gravesend)

"We can, in the privacy of your own home, or at one of our day centres help you to take an assisted bath, shower or a full body wash. We can also shampoo and towel dry your hair. Unfortunately we are not able to blow dry your hair."

Opening Hours Monday-Friday (Except Public Holidays) Address Community Services, Fleming Resource Centre, Clarence Row, Gravesend, Kent | DA12 1HJ Phone 01474 564898/ 01474 567131
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/community-bathing-service/

Age UK North West Kent – Simply Nails

,

Toenail cutting or fingernail cutting £16.50 at home* or £12.00 at the Gravesend Health Suite

Both together £ 20.00 (at home*) £15.00 (Gravesend Health Suite)

* Within Dartford and Gravesham Borough Councils and some Northern Parishes of Sevenoaks District including Swanley and South Darenth.

Opening Hours Monday-Friday (Except Public Holidays) Address Community Services, Fleming Resource Centre, Clarence Row, Gravesend, Kent | DA1 1HJ Phone 01474 564898/ 01474 567131
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/simply-nails/

Age UK North West Kent – Fresh Meals Service

,

“We supply meals to hundreds of households across North West Kent including the Boroughs of Gravesham, Dartford and parts of North Sevenoaks and Swanley.”

"We can provide a freshly cooked and hot two course mid-day meal to anyone who needs one with ingredients sourced from local suppliers. This is not frozen 'Meals-on-Wheels' food that has to be re-heated either in a vehicle, microwave or the oven, but a freshly cooked service brought to your door ready to serve."

Opening Hours "mid-day" meals delivered 7 days a week, 365 days of the year Address The Fleming Resource Centre, Clarence Row, Gravesend, Kent | DA12 1HJ Phone 01474 350525
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/five-star---fresh-meals-service/

Age UK North West Kent – Home Support Services

, , , ,

Services offered include:
"Someone to take you shopping so that you can browse yourself
An accompanied visit to the theatre, cinema or a restaurant
Assistance with going to the bank, your GP or the hospital
Taking you to visit friends and family
Befriending
Gardening or repairs
Light domestic or deep cleaning
'Home from Hospital' support. Settling you back home safely.
n.b. Decorating and DIY is subject to suitably experienced staff availability."

Address The Fleming Resource Centre, Clarence Row, Gravesend, Kent | DA12 1HJ Phone 01474 350525
Email community.services@ageuknorthwestkent.org.uk
Website www.ageuk.org.uk/northwestkent/our-services/community-services/

Alzheimer’s & Dementia Support Services (ADSS) – 24-Hour Kent Dementia Help Line

"We provide services in the Dartford, Gravesham & Swanley areas"

Information and support for people with dementia and their carers. “Between 9am-5pm Monday – Friday, we offer help & support, or discuss any concerns that callers may have. We can send out literature, can source information, make calls on their behalf and call back with the information requested. Outside of these hours we are there to listen and offer emotional support. We understand the difficulties that people may be experiencing and never judge. During this time the service is anonymous and confidential.”

Opening Hours Monday-Friday 9.00am-5.00pm/24hr Address Safeharbour, Coldharbour Road, Northfleet, Kent | DA11 8AE Phone 0800 500 3014
Email helpline@alz-dem.org
Website www.alz-dem.org/info-and-advice/kent-dementia-helpline/

Alzheimer’s & Dementia Support Services (ADSS) – Garden Lodge Day Care

A warm and welcoming Day Care setting for people living with Dementia. Lunch is provided. £35 per day. Escorted transport service is available for £9.

ADSS recommends contacting them initially as then they can explain criteria, how they help, other services that may be appropriate etc.

Opening Hours Monday-Saturday 10.00am-3.00pm Address Dene Holm House, Dean Holm Road, Northfleet, Kent | DA11 8JY Phone 01474 533990
Email lynne.lidstone@alz-dem.org
Website www.alz-dem.org/our-services/gardenlodge-daycare/

Alzheimer’s & Dementia Support Services (ADSS) – Memory Café (Dartford)

"This free service offers entertainment, refreshments and advice in a relaxed and informal setting, providing an opportunity to socialise with like-minded people, enjoy a cup of tea and learn about support that is available."

ADSS recommends contacting them initially as then they can explain criteria, how they help, other services that may be appropriate etc.

Opening Hours 3rd Wednesday of each month. 10.00am-12noon Address The Meeting Place, The Orchard Centre, Dartford, Kent | DA1 1DU Phone 01474 533990 Website www.alz-dem.org

Alzheimer’s & Dementia Support Services (ADSS) – Peer Support Group (Dartford)

"This group meet twice a month for two hours with the purpose of helping people recently diagnosed with dementia deal with emotional and practical issues in a safe, supportive atmosphere."

ADSS recommends contacting them initially as then they can explain criteria, how they help, other services that may be appropriate etc.

Address | Phone 01474 533990
Email info@alz-dem.org
Website www.alz-dem.org/our-services/support-for-people-with-memory-problems/peer-support-groups-for-people-with-dementia/

Alzheimer’s & Dementia Support Services (ADSS) – Carers Learning Groups

, ,

"The ‘Carers Learning Group’ is an educational programme for family carers of people with dementia.

It comprises of four, 3 hr weekly sessions and is designed to give carers a better understanding of the dementia, how to communicate with the person they care for and how to manage their relationship with their loved one as the dementia progresses.

The course is facilitated by two staff members and equips carers with strategies for dealing with situations they may find challenging."

Address | Phone 01474 533990
Email lesley.knight@alz-dem.org
Website www.alz-dem.org/our-services/carer-and-family-support/

Alzheimer’s & Dementia Support Services (ADSS) – Support At Home

"We provide services in the Dartford, Gravesham & Swanley areas".

A specialist support service offering one-to-one support for people in their own homes.

The Support at Home service is provided by staff who have been trained in Dementia care and understand how important it is for everyone to maintain their independence.

Support Workers can accompany on outings, shopping, or visits; help to manage bills and correspondence or help with any activities.

The service is available for a minimum of 2 hours a week or as long as required.

See also Alzheimer’s & Dementia Support Services (ADSS) - Support At Home Plus

Opening Hours Monday-Sunday 7.00am-10.00pm Address | Phone 01474 533990
Email info@alz-dem.org
Website www.alz-dem.org/our-services/care-in-the-home-services/

Alzheimer’s & Dementia Support Services (ADSS) – Support At Home Plus

,

"We provide services in the Dartford, Gravesham & Swanley areas."

"This service was launched in May 2011 offering a domiciliary service (personal care) to clients in their own homes.

In addition to assistance with washing, dressing and medication we can also offer help with household tasks such as preparation of meals and drinks plus emotional support.

Each client is assigned a small team of trained care workers, one or two of whom will be the client’s main care workers.

The service is for a minimum of one hour in order to deliver an unhurried quality visit."

See also Alzheimer’s & Dementia Support Services (ADSS) - Support At Home

Opening Hours Monday-Sunday 7.00am-10.00pm Address | Phone 01474 533990
Email info@alz-dem.org
Website www.alz-dem.org/our-services/care-in-the-home-services/

Alzheimer’s & Dementia Support Services (ADSS) – Monday Club

, ,

"The club is for people in the early stages of dementia.

Club members make their own choices and decisions, supported, where appropriate, by a staff team trained in Dementia support.

The members choose what they want to do and where they want to go - these choices can range from inviting guest speakers to visiting places of interest - shops, lunches out or even a visit to the pub or coffee shop - basically wherever their interests lie.

Transport is available."

ADSS recommends contacting them initially as then they can explain criteria, how they help, other services that may be appropriate etc.

Opening Hours Mondays 10.00am-3.00pm Address Safeharbour, Coldharbour Road, Northfleet, Kent | DA11 8AE Phone 01474 533990
Email info@alz-dem.org
Website www.alz-dem.org/our-services/monday-club/

Kent CC / Apetito – Meal Delivery Service

,

"A meal delivery service is delivered in Kent by Apetito services. Meals can be booked for short periods or longer term. Apetito offers a wide selection of nutritious meals and desserts 7 days a week, 365 days a year to suit a variety of dietary requirements. Hot meals can be delivered between 11am and 2pm."

For further information about Apetito see www.apetito.co.uk/our-services/home-delivery-services/hot/

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Opening Hours Meals delivered 7 days a week, 365 days a year. 11.00am-2.00pm Address | Phone 01634 242043
Email kent.office@apetito.co.uk
Website www.kent.gov.uk/social-care-and-health/care-and-support/care-and-support-at-home/get-meals-at-home

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C

Carers First – Carers’ Hub

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Serves Kent.

If you look after a relative or friend who due to ill health, physical or mental illness, disability, frailty or addiction cannot manage without your support then you are a carer,
Carers First is and independent, charitable organisation supporting and helping carers, within the areas it covers, with...
Information and advice, Emotional support, Support with benefits, Carers Assessments, Training ... and much more.

See also Carers First - Kent Carers' Emergency Card

Opening Hours Telephone support service Monday-Thursday 9.00am-5.00pm, Friday 9.00am-4.30pm Address Michael Gill Building, Tolgate Lane, Strood, Kent | ME2 4TG Phone 0300 303 1555
Email info@carersfirst.org.uk
Website www.carersfirst.org.uk/?Adult_Services_-_Kent

Carers First – Kent Carers’ Emergency Card

,

One of the main concerns that carers tell us they have, is when leaving the person they look after, what would happen if they were taken ill or involved in an accident.

Carers are issued with a credit card sized card. The carer carries it at all times, so that it can be used as an instant source of identification in case of accident or sudden illness.

The card does not have any personal details on it, only a unique registration number and the telephone number of the central help line.
In an emergency situation anyone can telephone the number on the card and quote the unique registration number printed on the card. The contact centre uses the registration number to easily access the carers pre-arranged emergency plan and puts it into action.

This is a free service.

Opening Hours Monday-Sunday 24 hours Address Michael Gill Building, Tolgate Lane, Strood, Kent | ME2 4TG Phone 0300 303 1555
Get in Touch www.kentcarersemergencycard.org.uk/carersfirst_contact.asp
Website www.kentcarersemergencycard.org.uk

Citizens Advice in North & West Kent – Dartford

"We run a drop in service on Monday, Wednesday and Thursday. Entrance through the cafe at the end of Dartford High Street, by the Holy Trinity Church."

Opening Hours Mondays, Wednesdays, Thursdays 10.00am-3.00pm (face-to-face drop-in) Address Cafe, Holy Trinity Church, High Street, Dartford, Kent | DA1 1DE Phone Adviceline 0300 330 9001 10.00am-3.00pm Monday-Friday Website www.citizensadvice.org.uk/local/north-west-kent/contact-us/?serialnumber=100735

Council For Voluntary Service North West Kent (CVSNWK) – Handyman and Garden

, ,

"The service operates in Dartford, Swanley, Gravesend and surrounding villages.".

"The Handyman and Garden service is available for clients and the wider community. It comprises of a general gardening tidying service including anything from weeding and grass mowing and planting. The handyman service covers a wide range of DIY Job’s. We do not do Plumbing or electrical work."

Address Northfleet Veterans Club, The Hill , Northfleet, Kent | DA11 9EU Phone 01474 362475 / 01474 355280
Email nat.hss@cvsnwk.org
Get in Touch www.cvsnwk.org/2/index.php/contact/
Website www.cvsnwk.org/2/index.php/services/home-support-scheme/

Council For Voluntary Service North West Kent (CVSNWK) – Home Support Scheme (HSS)

,

"The Home Support Scheme was started in 1989 to provide a caring, supportive, low-cost service for elderly and disabled people in the local area, enabling them to stay in their own homes as long as they wish....The Home Support Scheme offers a range of services which includes household cleaning, shopping, washing/ironing, preparation of light snacks to the elderly and disabled. This service helps people to remain living independently in their own homes."

Opening Hours 8.00am-4.00pm for General Service Address Northfleet Veterans Club, The Hill , Northfleet, Kent | DA11 9EU Phone 01474 362475 / 01474 355280
Email sue.hss@cvsnwk.org or nat.hss@cvsnwk.org
Get in Touch www.cvsnwk.org/2/index.php/contact/
Website www.cvsnwk.org/2/index.php/services/home-support-scheme/

D

Dartford Active Retirement Association (DARTARA)

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"At the meeting we have a guest entertainer or speaker, we also organise holidays and day trips out as well as activities including theatre trips, curling, short mat bowls, indoor games, coffee and cake afternoons with a quiz and an art group."

Opening Hours 2nd Thursday of each month 2.00pm-4.00pm Address Fleetdown Community Centre, Swaledale Road, Dartford, Kent | DA2 6JZ Phone Chairman - Henry Warman on 01322 224469 or Secretary - Maureen Dixon-Jones on 01322 383337

DementiaUK – Advice Line

Dementia UK runs a national helpline and email service Admiral Nursing Direct. It is staffed by highly experienced Admiral Nurses and is for family and professional carers, people with dementia and those who are concerned about their memory.

Opening Hours 7 days a week 9.00am-5.00pm, also Wednesday and Thursday 6.00pm-9.00pm. Address | Phone 0800 888 6678
Email info@dementiauk.org
Website www.dementiauk.org

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F

Family Mosaic – Handyperson Enablement Service

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Clients must be chronically sick or disabled and live within the Dartford Borough Council area.

Free service provided in partnership with Dartford Borough Council.
Practical support to get you discharged from hospital quicker and prevent you entering hospital in the first place.
Referrals only directly from health or social care colleagues and local authorities.

Address | Phone 0800 028 3172 (Option 4)
Email infoIHA@familymosaic.co.uk
Website www.fmcareandsupport.co.uk

Fitter, Stronger – 60+ Fitness Class (Longfield)

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Improve energy and tone muscles. All abilities welcome. Starts 28th September. £8 per session.

See www.facebook.com/LongfieldHardware 17th September 2017.

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Opening Hours Thursdays 1.00pm Address Tuppence House, Brickfield Farm Close, Longfield, Dartford, Kent | DA3 7PJ Phone Paula Kerr: 07759 446214
Get in Touch www.fitterstronger.org/contact/
Website www.fitterstronger.org

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G4S – Patient Transport Service

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This non-emergency patient transport service is for people whose health means they cannot get to or from their NHS appointment in any other way is provided by G4S working in partnership with NHS in Kent and Medway.

To find out if you’re eligible for patient transport or book an appointment by calling the freephone G4S bookings line on 08000 96 02 11 (open 24 hours a day).

G4S staff have details of alternative services for patients who are not eligible, including volunteer driver schemes.

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address Kent and Medway PTS Contract, Swift House, 18 Hoffmanns Way, Chelmsford, Essex | CM1 1GU Phone 08000 96 02 11
Email km.pts1@nhs.net
Website www.km-pts.co.uk/contact/default.aspx

The Good Care Group – Live-In Care

The Good Care Group provides permanent and respite live-in care services across Kent to people living with dementia.

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address | Phone 01732 386 457 from landline / 0333 1307 611 from mobile
Email enquiries@thegoodcaregroup.com
Get in Touch www.thegoodcaregroup.com/enquire-now/
Website www.thegoodcaregroup.com/live-in-care/kent

H

Hi Kent – Maidstone (Head Office)

"Hi Kent is the LOCAL registered charity for deaf and hard of hearing people."
It offers NHS Hearing Aid Maintenance Clinics at various locations, lip-reading and BSL courses and sells a range of assistive equipment.

Opening Hours Monday-Friday 9.00am-5.00pm Address 18 Brewer Street, Maidstone, Kent | ME14 1RU Phone 01622 691151
Phone (for hearing impaired) SMS: 07795 951466
Get in Touch www.hikent.org.uk/contact-us/
Website www.hikent.org.uk

Hi Kent – Longfield

Free of charge NHS hearing aid maintenance including batteries

Opening Hours 2nd and last Friday of each month (not last Friday in December). 10.30am-11.30am Address Longfield Country Market, New Barn Community Hall, Fawkham Valley Road, Longfield, Kent | DA3 7QJ Phone 01622 691151
Phone (for hearing impaired) SMS: 07795 951466
Get in Touch www.hikent.org.uk/contact-us/
Website www.hikent.org.uk

Home Instead Senior Care / Shoreham Home Care Services Limited

, ,

Shoreham Home Care Services Limited is a Home Instead Senior Care franchise.

Supports people people living in Shoreham, and the surrounding towns and villages in West Kent, to help them remain independent in their own homes.

Services range from companionship (such engaging in hobbies or a trip to the local shop), to home help (such as meal preparation or light house keeping), personal care or specialist dementia support.

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The inclusion of an entry for an external organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address Polhill Business Centre, London Road, Halstead, Kent | TN14 7AA Phone 01959 546 228
Email info.shoreham@homeinstead.co.uk
Get in Touch www.homeinstead.co.uk/shoreham/Contact_Us.do
Website www.homeinstead.co.uk/shoreham

I

Imago – Kent Care Navigator Service

Kent Care Navigators offer free and impartial information, advice and guidance to help people to get the community support services they need. Care Navigators act as advocates for the individual, their family and carers, signposting them to health and community services and assisting them to find the right service to meet their personal needs and aspirations.

Once options have been discussed with individuals and their families, introductions are made to other services and organisations who can provide support.

Referral to the service is usually through Health and Social Care Professionals and Community organisations. Self referrals are also welcome.

Address | Phone 0300 011 1965
Email carenavigator@imago.community

J

K

Carers First – Kent Carers’ Emergency Card

,

One of the main concerns that carers tell us they have, is when leaving the person they look after, what would happen if they were taken ill or involved in an accident.

Carers are issued with a credit card sized card. The carer carries it at all times, so that it can be used as an instant source of identification in case of accident or sudden illness.

The card does not have any personal details on it, only a unique registration number and the telephone number of the central help line.
In an emergency situation anyone can telephone the number on the card and quote the unique registration number printed on the card. The contact centre uses the registration number to easily access the carers pre-arranged emergency plan and puts it into action.

This is a free service.

Opening Hours Monday-Sunday 24 hours Address Michael Gill Building, Tolgate Lane, Strood, Kent | ME2 4TG Phone 0300 303 1555
Get in Touch www.kentcarersemergencycard.org.uk/carersfirst_contact.asp
Website www.kentcarersemergencycard.org.uk

Kent CC – Bus Passes

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Apply for an older person's England National Concessionary Travel Scheme (ENCTS) bus pass or disabled person's pass. Find out if you can get one, what to send and when you can use it.

Opening Hours Monday-Friday 9.00am-5.00pm Address ENCTS, Invicta House, Maidstone, Kent | ME14 1XX Phone 03000 41 83 83
Email buspass@kent.gov.uk
Website www.kent.gov.uk/roads-and-travel/travelling-around-kent/bus-travel/bus-passes#

Kent CC / Apetito – Meal Delivery Service

,

"A meal delivery service is delivered in Kent by Apetito services. Meals can be booked for short periods or longer term. Apetito offers a wide selection of nutritious meals and desserts 7 days a week, 365 days a year to suit a variety of dietary requirements. Hot meals can be delivered between 11am and 2pm."

For further information about Apetito see www.apetito.co.uk/our-services/home-delivery-services/hot/

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
***********************************************************************************************************************************************************************************************************************************

Opening Hours Meals delivered 7 days a week, 365 days a year. 11.00am-2.00pm Address | Phone 01634 242043
Email kent.office@apetito.co.uk
Website www.kent.gov.uk/social-care-and-health/care-and-support/care-and-support-at-home/get-meals-at-home

Kent County Council – Registration Of Deaths (Swanley)

Address | Phone 03000 415151 to make an appointment. Website www.kent.gov.uk/births-ceremonies-and-deaths/deaths

Kent Fire And Rescue Service (KFRS) – Safety Advice & Smoke Alarms

"We will carry out a visit to those who are vulnerable, suffer from a disability or poor mobility, are over the age of 70 or have children under the age of 5."

"We provide a Home and Safety visit to vulnerable people and those that meet the criteria to qualify for a visit. The purpose of the visit being to offer fire safety advice to consider around the home, discuss escape plans and ensure that you have working smoke alarms fitted where they will be most effective. If necessary we will also provide and install long-life battery smoke alarms free of charge as well as night cover alarms for those who are hard of hearing. We also have a range of other risk reduction measures that can be supplied as necessary."


Address | Phone 0800 923 7000
Email home@kent.fire-uk.org
Website www.kent.fire-uk.org/your-safety/home-safety/

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M

N

National Express – Disabled Coachcard

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"Discounted coach travel for registered disabled customers
If you're registered disabled and love exploring the British Isles, then our Disabled Coachcard offers a great way to save 1/3 on standard fares to hundreds of UK towns, cities and airports.
So whether you're looking to take a weekend city break to London or jet off to warmer climates from a UK airport, our Disabled Coachcard allows you to travel for a fraction of the original price."

£10 per year + £2 p&p

Opening Hours Monday-Sunday 8.00am-10.00pm Address National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham | B5 6DD Phone 0871 781 8181 (Premium Rate!)
Get in Touch www.nationalexpress.com/help-and-advice/contact-us.aspx
Website www.nationalexpress.com/offers/coachcards/disabled-coachcard.aspx

National Express – Senior Coachcard

,

"Year-round savings
If you're 60 or over and love visiting family and friends or taking day trips and short breaks, our Senior Coachcard offers a great way to save 1/3 on standard fares to hundreds of towns, cities and airports across the UK.

Plus - it's now bigger and better than ever, with our £15 day-return on Tuesdays offer."

£10 per year + £2 p&p

Opening Hours Monday-Sunday 8.00am-10.00pm Address National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham | B5 6DD Phone 0871 781 8181 (Premium Rate!)
Get in Touch www.nationalexpress.com/help-and-advice/contact-us.aspx
Website www.nationalexpress.com/offers/coachcards/senior-coachcard.aspx

National Rail – Disabled Persons Railcard

,

"If you have a disability that makes travelling by train difficult, you may qualify for a Disabled Persons Railcard". Note being a hearing aid user qualifies as a disability.
1/3 off rail fares across Britain for you and a friend. 1-year Railcard £20. 3-year Railcard £54

Opening Hours Mon-Sun 7.00am-10.00pm Address National Railcards, PO Box 6613, Arbroath | DD11 9AN Phone 0345 605 0525
Phone (for hearing impaired) Minicom/TextPhone 0345 601 0132
Email disability@raildeliverygroup.com
Website www.railcard.co.uk

National Rail – Senior Railcard

,

Cards allowing purchase of rail tickets at discounted prices by persons 60 or over. Note people aged 60 or over with disabilities (which includes hearing aid users) should buy the Disabled Persons Card as it is cheaper, does not have the same time restrictions and allows a companion to also travel at a reduced price.

1-year Railcard £30. 3-year Railcard £70

Opening Hours Mon-Sun 7.00am-10.00pm Address National Railcards, PO Box 6616, Arbroath | DD11 9AR Phone 0345 3000 250
Email railcardhelp@railcards-online.co.uk
Website www.railcard.co.uk

NHS – Services In Kent & Medway

Website and app to direct you to the appropriate NHS service.

Opening Hours 24 hrs a day, 365 days a year Address | Phone 111
Phone (for hearing impaired) TextPhone 18001 111 (for non urgent advice)
Website kent.healthhelpnow.nhs.uk/health-help/services/14

North West Kent Volunteer Centre (NWKVC) – Befriending

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One to one support for older people who are socially isolated with weekly visits from a volunteer Befriender. This helps promote confidence, independence and well-being. The Befriending Service is for those who are:

· Adults over 60 years old or with a disability
· Resident in the Boroughs of Dartford and Gravesham or the Northern Parishes of Sevenoaks District including Swanley and the surrounding villages.
· Living in isolated circumstances or have little social contact.

Address | Phone 01322 272476
Get in Touch www.nwkvolunteers.org.uk/contact-us/
Website www.nwkvolunteers.org.uk/befriending/

O

Oakhouse Foods

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This company is mentioned on the Kent CC website as one that supplies frozen meals for the customer to cook.
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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address Oakhouse Foods Ltd, Melksham, Wiltshire | SN12 8BU Phone 0333 370 6700
Get in Touch www.oakhousefoods.co.uk/contacts
Website www.oakhousefoods.co.uk

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Q

R

Royal National Institute of Blind People (RNIB) – Online Today

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"The internet is transforming the way we live our lives. From how we shop, communicate with people and find out what's happening around the world and in our community, to how we read books, listen to music and book our favourite restaurant."

"We offer one to one support in the comfort of your home. Our team of expert volunteers, ... help anyone affected by sight or hearing loss to get online."

Address | Phone 0303 123 9999
Email onlinetoday@rnib.org.uk
Get in Touch www.rnib.force.com/customerrequest
Website www.rnib.org.uk/online-today

Rural Age Concern Darent Valley (RACDV) – The Cottage Day Centre

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Hot lunches, activities and services.

Opening Hours Monday-Friday Address The Cottage Day Centre, 100 Brands Hatch Park, Scratchers Lane, Fawkham, Kent | DA3 8PU Phone 01474 879473 (Pat Benmore)
Email cottagesuper@racdv.org.uk
Website www.racdv.org.uk/cottage-day-centre/

S

Home Instead Senior Care / Shoreham Home Care Services Limited

, ,

Shoreham Home Care Services Limited is a Home Instead Senior Care franchise.

Supports people people living in Shoreham, and the surrounding towns and villages in West Kent, to help them remain independent in their own homes.

Services range from companionship (such engaging in hobbies or a trip to the local shop), to home help (such as meal preparation or light house keeping), personal care or specialist dementia support.

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The inclusion of an entry for an external organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
***********************************************************************************************************************************************************************************************************************************

Address Polhill Business Centre, London Road, Halstead, Kent | TN14 7AA Phone 01959 546 228
Email info.shoreham@homeinstead.co.uk
Get in Touch www.homeinstead.co.uk/shoreham/Contact_Us.do
Website www.homeinstead.co.uk/shoreham

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U

V

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Welbeing – Lifeline Personal Alarms

"Lifeline Personal Alarm is a quick and simple way of getting help at the press of a button if you have an accident or emergency in your home. You may be unable to get to the phone, for instance after falling or because you feel ill. We provide a 24-hour, 365-day monitoring service giving you the freedom to live your life independently knowing that you can obtain assistance when you need it."

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Opening Hours Monday-Sunday 24 hours Address 3-4 Technology Business Park, Moy Ave, Eastbourne East Sussex | BN22 8LD Phone 01323 644422
Email info@welbeing.org.uk
Website www.welbeing.org.uk

Wiltshire Farm Foods

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This company is mentioned on the Kent CC website as one that supplies frozen meals for the customer to cook.

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The inclusion of an entry for an organisation in the Information Hub does not imply a recommendation by RACDV. Please satisfy yourself that any information we have provided is up to date and accurate by confirming it directly with the organisation concerned.
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Address Canal Road, Trowbridge, Wiltshire | BA14 8RJ Phone 0800 077 3100
Get in Touch www.wiltshirefarmfoods.com/contact-us
Website www.wiltshirefarmfoods.com

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